• May 25, 2026
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Family Tree Support

Family Tree Support

What is Family Tree Maker

By releasing a series of 20+ versions of Family Tree Maker, it has helped many users learn about loved ones they never met or about those who were the major talk of the town at family gatherings. The interesting and breathtaking initiative of Kenneth Hess remains the most preferred option whenever thoughts of preserving generational details cross the mind.

Previously, it was hard to trace family history and gather essential information due to a lack of records and hard access to them. But with the arrival of Family Tree Maker, things have literally turned into a bed of roses. 

This is one of the most trusted and preferred genealogy software programs, helping users curate, organize, and manage family trees with greater convenience and peace of mind. Although this tool is enough to handle a variety of tasks and provides features to improve workflow efficiency, websites like family tree support are always available around the clock to provide essential help with the software when needed. 

Users from all over the world can not only create a family tree but also conduct research, track genealogy, and preserve family history. It is one of the leading genealogy software solutions for users highly interested in ancestry research and organizing family history. 

Apart from these, there are also support services to assist users with software installation, updates, syncing issues, and troubleshooting. If you are looking for one of the smartest and leading genealogy software solutions with advanced features such as DNA integration, enhanced syncing, improved performance, color coding, and more, this is the right fit.

Who Provides Family Tree Support?

If you are looking for an online technician in order to fix your software issue, you can easily have a word with Family Tree Maker’s experts by calling the Family Tree support number at +1888-427-8070

This software allows users to enter family information. For example, you can easily enter information while researching family history. This way, you can build your family tree.

All Windows and Mac users can use this software easily. The software also includes features for printing details and for backing up family tree files. In addition to all this, if you ever have any trouble with this program, you can look for certified technicians to help you.

How To Get Family Tree Support

With Family Tree Maker, users can easily create a simple, effective family tree and access various support resources when needed. For any assistance related to this, you can connect with the Family Tree Maker support team via the Family Tree Maker support number or live chat. The other supporter is Software Machiev, the official developer of Family Tree Maker. Now the question is: what kind of assistance are you looking for?

Live Chat Support

If you want to resolve the issue via chat, select the chat option in the top-right corner to start a conversation with the specialist support staff. You will find it right there only if the search is particularly for someone who can help you get out of this situation.

Call Support

Are you looking for the assistance of the Family Tree Maker support team? If so? We are just one call away. Yes, you can simply reach out to us whenever you need help. To do so, just dial our toll-free number +1-888-427-8070 if you have any queries about the Family Tree Maker program. This will help you to resolve your ancestry queries effectively.  

Remote Support

There are various issues related to family tree support that need higher assistance. These are the situations where proper remote support is essential. This makes it easy and quick to resolve the problem. FTM support provides such help whenever users get stuck on important tasks.

Family Tree Maker Key Features

It would be interesting to know that the FTM app’s main UI is divided into tabs. Then the ‘Pedigree View’ is the traditional tree which returns from left to right. This feature works well to explore the tree, add new family members, and obtain a fast overview. The ‘Family View’ is another feature that focuses on a single person and displays their parents, spouse and kids.

So you can just move between these people and also edit them from this screen using the ‘Arrow’ keys. The ‘Name List’ is a straightforward table containing names, genders, birth dates, and other information come after. When you select the column headers, you get to add, remove and sort the fields in the given list. Whereas ‘Individuals’ provides details on a single person, the ‘Descendants’ tab lets you select an individual and also view their direct lineage to the present day.

The software just excels at whatever it does and these days it’s simply hard to find a tool that is solely focused on one task only without having to add unnecessary features, although the ‘Tooltips’ for the toolbar are crucial there are also a few awkward aspects of the interface such as the requirement for adding siblings as children of parents instead of brothers or sisters. Now who could have guessed this?

FTM Versions

A number of family tree makers have been released over the years. Here is an overview summarizing the earliest editions to the newest versions in chronological order.

                               FTM Versions

                       Released Date

FTM 1.0

1986

FTM 2010

19th August 2009

FTM 2011

31st August 2010

FTM 2010 Mac Version

4th November 2010

FTM 2012

29th September 2011

FTM 2014

10th September 2013

FTM 2017

16th July 2017

FTM 2019

29th September 2019

 

 

Family Tree maker 2019

Family Tree Maker 2019 was introduced during its 30th anniversary celebration. It is one of the most advanced genealogy software programs, which is reliable and suitable for family history research. First, it was officially launched on September 29th with various upgraded tools that are better for research, organizing, and preserving family records, bringing ease to users. With the help of Family Tree Maker 2019, users can effectively create a detailed and interesting family tree, organize photographs and historical records, easily synchronize with Ancestry.com, receive family search hints, and best share research efficiently with relatives and loved ones.

Along with this, the software has also improved the overall user experience by delivering faster performance, improved media handling, and enhanced synchronization services. Whether you are a beginner or an experienced genealogist, you can use the advanced, powerful tools in ftm 2019 to maintain and preserve family history for future generations. You can have this program via online download, DVD, or USB3, which are entirely dependent on the user’s experience and requirements.

The price for the program is as such;

  • Standard Upgrade – $59.95
  • Special Upgrade – $49.95
  • Total Cost – $79.95
Family Tree Maker 2019 Features

Tree Vault Cloud Services

Tree Vault Cloud Services is one of the most valuable features added to FTMA 2019. With these features, a user can access Family Tree Maker even when he/she is not near a desktop or laptop computer. With the help of this feature, you can easily store your genealogy project safely in the cloud storage and can also synchronize it via multiple devices, including smartphones and tablets. 

 

This feature also provides access to secure backup protection for family history research. Even if you accidentally lose your data, you don’t have to worry because this feature lets you easily restore your work whenever needed. Apart from this, TreeVault also supports preserving family research for future generations and sharing family trees with relatives and collaborators. 

Family Tree Maker Connect 

Family Tree Maker 2019 introduced the Family Tree Maker Connect feature for a mobile app on Android and Apple devices, including iPhone and iPad. With this feature, you can synchronize the genealogy research in real time between your computer and mobile devices.

 

Even if the desktop version of FTM 2019 is closed, users can still access and easily review their family tree information via the mobile app. This makes collaboration and sharing very convenient for families working together on genealogy projects. This is quite effective and provides researchers with the flexibility to continue exploring their family history even when they are traveling or visiting relatives. 

Historical Weather

This is one of the most interesting and unique tools that was introduced in Family Tree Maker 2019. This feature provides access to billions of historical records. This allows the researchers to better understand the environmental conditions surrounding the crucial events in their ancestors’ lives.

Next Of Kin

This feature is designed to help users protect and preserve their genealogy research for future generations. In genealogy, it is very crucial to maintain a proper chain of custody for family history records for future generations. This tool also helps users officially designate a person to inherit their family tree research and genealogy files. It also provides a certificate that can be easily included in a legal will or estate documents. This tool ensures that a year of valuable family research can be maintained and enjoyed by future descendants. 

 

Tree Browser

This helps users locate and organize all genealogy-related files on their computer, including family tree projects and GEDCOM files.

When a user searches for Family Tree Maker files, the tree browser displays useful, relevant information that helps them quickly determine which project to open or continue working on. It helps simplify project management, especially for researchers working on multiple family history databases.

Smart Filters

This was first introduced in earlier versions of Family Tree Maker and later enhanced in FTM 2019. With these features, users can create an organized list of people in their family tree based solely on the selected criteria and specific characteristics.

Darkroom

This tool is a very powerful photo restoration and editing tool. With this, you can improve fading, scratches, discoloration, and damage over time. This easy-to-use editing tool helps improve historical images and makes them look good.

New Features In Family Tree Maker 2024

Family Tree Maker 2024 has introduced various modern upgrades that improve genealogy research collaboration, media restoration, and overall performance. This latest version highly focuses on easy sharing of family tree, perfect mobile integration, fine and improved photo tools, and fast synchronization services

Connect Workspace

This tool helps users communicate more easily and effectively with family members. This can be connected with Android and Apple devices. With this, you can easily share trees, leave comments, and add suggestions. All updates can be synced automatically via TreeVault services.

Albumwalk

This storytelling feature is available on iOS and Android devices. This tool lets users create talking photos by selecting a face and recording memories or descriptions. This is a great tool for creating mini family documentaries that you can share using the albumwalk player.

Easily Readable Workspace

This feature improves the visibility and comfort during  the research. It helps enlarge the workspace and panels for better readability and quickly returns them to their original size when done.

Enhanced Photo Darkroom Tools

This feature helps to restore the old family photographs. In this, you can find advanced cropping, dust and scratch removal , sharpening, and image clarity enhancements to help preserve historical pictures.

Family Tree Maker Connect 2.0

It improves mobile access and sharing capabilities. All users can easily explore family trees, notes, relationships, and research details directly from smartphones and tablets. There is also a guest access option within this feature that makes family collaboration much easier.

Resource Center

This helps the users connect with genealogy support tools and educational resources. It provides access to tutorials and user groups, and helps find the right guidance and expert assistance, which improves history projects.

Co-pilot 2024

This is another helpful tool for users, allowing them to manage Family Tree Maker features efficiently and effectively. It properly assists with project configuration , synchronization tools, albumwalk setup, and general workflow navigation techniques.

Frequently Asked Questions

Yes, you can easily use Family Tree Maker on iPads via the Family Tree Maker Connect app.

Yes, it is available as a digital download from the official website. 

Well, you can choose to buy a USB version of the product or a downloadable copy of the software. Moreover, you can order your program now.

FTM is a paid offline program whereas Ancestry is a subscription website. Also, FTM is more capable even though both offer comparable features. FTM lets you back up your data and also offers you more control.

the most recent version of FTM is Family Tree Maker 2019 update 24.2.2.

You need to open the FTM Menu and select the ‘Preferences’ tab. Then in the ‘General’ tabs settings menu you can go ahead and change the ‘New Tree File’s Default Location.’

To ensure that synchronization happens automatically, the auto sync is turned on.

Yes, as you already have Family Tree Maker installed on your computer, you can use it offline.

Well, you should know that maintaining your MacFamilyTree 9 or 8 installation is unnecessary if you are using the MacFamilyTree 10 version. You simply need to just remove the ‘MacFamilyTree 8.x’ file from your ‘Applications’ folder.

You can buy FTM 2019 by visiting www.familytreemaker.comfor more information, including our online store as well if you are new to FTM and have not used a prior version. In addition, we provide upgrade discounts for FTM users upgrading from FTM 2017 or a previous version.

When FTM 2024 is published later this year, the customers who had ordered the most recent version will be required to just download version 2019 and then they will receive a complimentary copy of the software on a USB drive.

You can see your most recent FTM tree whenever or wherever you like even without a computer using the Family Tree Maker Connect app for iPad, iPhone and Android.

You can add a source to FTM easily, using the aid of the source workspace or the person’s workspace.

You just need to visit MacKiev.com to buy the program. Moreover, if you need help with the FTM software you can call the team at Family Tree Maker Support Number +1-888-427-8070 any time.

If you need help using the new features in FTM 2019, you can just get a new digital PDF Companion Guide in the ‘Help’ menu of FTM 2019. A unique icon is designed to help you easily and quickly identify the new features and enhancements. In addition, the most popular articles are the ones displayed on the home page, however, you can also use keywords or topics to search our assistance website.

Well, whether or not you have a membership your trees will stay in your Ancestry account until and unless you do not remove them.

You must already know that Ancestry a genealogy website publishes private data online. Hence you to cut out your Ancestry account, you would need to complete Ancestry’s online opt-out procedure and also receive an email confirming your request to unsubscribe. After which your account will be deleted instantly.

We understand it is critical to update software regularly, create data backups and follow structured file management procedures.

You can always contact FTM’s Customer Service Number, listed in the article above whenever you need help with anything more than self-troubleshooting.

The current vendor and supporter of Family Tree Maker is none other than Software MacKiev.

The current vendor and supporter of Family Tree Maker is none other than Software MacKiev.

Yes, it is absolutely free besides ‘Family Echo’ stands out because it is free which makes it also convenient for budget-tight users.

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This website, https://familytreesupport.com, is owned and operated by Tane Innovative Concepts LLC. We are an independent service provider and are not affiliated with, endorsed by, or in any way connected to MacKiev, RootsMagic, Ancestry, or any other brand mentioned on our site. Any use of brand names or trademarks is solely for reference purposes. All trademarks, service marks, and company names are the property of their respective owners.

  • 2026
  • family Tree Support.
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