This post is all about the Family Tree Maker Charting Companion FAQs straight from the ‘Support Center’ itself. Therefore here you will find that this guide is your most comprehensive resource that will help you master the art of creating family tree charts.
So now it doesn’t matter whether you have newly purchased the Charting Companion FAQs or you have just recently updated or installed a new version of the Family Tree Maker software, even if you require assistance in getting some related issues resolved. You should know that you have come across the perfect place and you will never have to regret your decision once you read through this page. Here in this blog, we have discussed the most common Charting Companion FAQs that our users have asked as well as some links that will surely help you get instant help.
Charting Companion FAQs: General Questions
A. You can find the Charting Companion available on the familytreemaker.com website. You just need to click on the ‘Blue Rectangle Banner’ with a ‘Red Bow’ for the FTM Gift Collection. After doing so you should be able to see the current special offers for the books, plugins and so much more this includes the latest edition also of the Charting Companion.
A. Yes, definitely you can click on the ‘Free Trial’ for Windows or ‘Free Trial’ for Mac just on the right side to sign up for a free evaluation copy. Moreover, you should also note that you can use the demo version for only 14 days after this you will need to have a license key to continue using the plugin.
A. If you would like to share your experience with Charting Companion or your thoughts on what you expect to see from the plugin, then you just need to choose our feedback submission form.
Q4. From where can I get more information on how to use the Charting Companion?
A. Well, you do not need to go anywhere else, except Charting Companion, you will find several resources within the plugin of Charting Companion. Moreover, if you want you can look through the FAQs, User Guides, and ‘Help’ menus for more tips, tricks, detailed how-to instructions etc. then you can also find a digital copy of the user guide from the link provided. Now you would just need to select the correct button that corresponds to your operating system. In addition, you can find complete information; including numerous chart examples on the ‘Progeny Genealogy’ (developer of this plugin) website as well.
Charting Companion 8
A. To know more you would need to go through the list given below;
- Pastel Colors – this feature lets you blend colors as well as expand design options for a more attractive appearance.
- Slick Interface – this is a new feature which has an improved appearance, it is simply more contemporary-looking and is consistent with Mac.
- Save Work Progress – here you have a new option to save an editable chart that you are not entirely done with. This means that you get to return to it later on whenever you want. Therefore you do not have to choose between being in a hurry to finish the layout and start all over again.
- The Step-by-Step Setup Option – This new optional wizard-style dialog provides you with a move straightforward, accessible interface for all new users.
- Accelerated Graphics – for large charts
- 64 Bit – architecture
- Apple M1 – Chip compatibility
For Mac users – you must have;
- macOS Sierra (10.12), this includes macOS Ventura (13),
- 200 MB of hard Disk space
- 1024×768 resolutions
For Windows users – you must have;
- Windows Vista and later, including the Windows 11 version
- 133 MB of hard disk space
- 800×600 resolutions
Remember that for both Mac and Windows, you will have to have Family Tree Maker 2019.
Charting Companion 7
A. First of all, you need to know that the Charting Companion 7 is simply a separate new plugin edition with its own license key. The license key for Charting Companion 6 does not upgrade automatically for use in Charting Companion 7.
A. Well, although Charting Companion 7 can be installed on top of Charting Companion 6 however, to avoid the slightest chance of facing an issue it is simply best that you first uninstall Charting Companion 6.
A. You must keep in mind that Charting Companion does not keep working copies of your charts. Therefore when you create your charts you should export them to files on your computers like .jpg or .pdf.
A. Yes, definitely the Charting Companion is absolutely compatible with the FTM free update.
For Mac you would need;
It is compatible with family Tree Maker 2019 on macOS Sierra (10.12) to macOS Monterey (12).
>For Windows you would need;
It is compatible with Family Tree Maker 2017 and FTM 2019 on Windows 7, including Windows 11 also with 32- and 64-bit.
Charting Companion 6
A. You would need to first download and run the Charting Companion 6 installer from the website page itself. Next, you must make sure that you select the link that says ‘Click to download earlier version 6.’ After that, you need to open FTM 2017 then go to the ‘Tools’ menu through ‘Plugins to Export’ with Plugin. And now you just have to click on the ‘Charting Companion’ tab.
>When that is done you should be prompted to enter the serial number and the registration key from the order confirmation that you received in your email when you first purchased the software. Keep in mind that you must enter the serial number in the ‘Name’ field (not your name). You should see the format like this; SOFTWARE MACKIEV 3028-XXXX.
A. You will need to open Charting Companion first in FTM 2014.1 then go to the ‘Help’ menu and click on the ‘About Charting Companion.’ After that, if you see version 6.4 then you will need to download and install the latest version 6.8.4 from the given web page. You now need to make sure that you select the link which says ‘Click to download the earlier version 6.’ Nevertheless, if you have version 6.8.4 already then you can reinstall the Charting Companion; it should be available in Family Tree Maker 2017.
Charting Companion Troubleshooting FAQs
A. If you are looking forward to a replacement download then you would need to select the link corresponding to the edition that you purchased to download the software. Next, you should register it by using the same serial number and registration key that you received when you first purchased the plugin.
A. If you are facing such an issue it could be that the Windows Installer Service is still running. You can click to learn more about addressing the issues.
A. Now whether you have updated (version 23.3 of FTM 2017) or upgraded (FTM 2014.1 to FTM 2017) then you would still need to reinstall the Charting Companion afterwards. Also, remember that you will need to re-enter your registration information.
A. First of all you would need to make sure that you have the latest version (6.8.4) to find out; you should open Charting Companion, then go to the ‘Help’ menu and click on the ‘About Charting Companion.’ Moreover, you also need to ensure that you select the ‘Click to download earlier version 6’ link.
Conclusion
The above given information is absolutely reliable therefore we trust that you find all your queries resolved here. However, if you come across any problem or need any further guidance you can right away call our Family Tree Support Number at +1-888-257-3335. Our diligent and qualified techs will assist you accordingly with relevant solutions.
