Are you facing sync issues between your Family Tree Maker and Ancestry? If yes, you should try logging out and then logging back in. You could also sync smaller portions of your tree, merge duplicate entries, or try contacting the Ancestry Customer Support Number. In addition, you must know that it is important to back up your family tree data regularly, and how to fix Ancestry Media Sync Issues Faced on Family Tree Maker 2019.
Ancestry Media Sync Issues On Family Tree Maker 2019?
Solution 1 –
Now just suppose you have added your media to your Ancestry tree directly on Thursday, Friday or Saturday. Hence after you have synced, it might have caused proxies in your Family Tree Maker tree for the items.
Nevertheless, this simply did not happen when you added media to your FTM tree. This error only affected the user-contributed press, nothing like the source media such as census images.
Moreover, other Ancestry source images are downloaded through various procedures which Ancestry says are unaffected, therefore if you also have added your media to an Ancestry tree between Thursday and Saturday (which caused you to end up with proxies in FTM for those particular elements). Then you should right away choose to delete those elements from the Ancestry tree. After which you must reattach them and then also sync them again.
Solution 2 –
In case you are missing some media in your tree then you might get a media sync error. Hence you should first find all the lost media and attach them to the existing person. After you have reattached all the missing media then you must process the sync.
Are Ancestry Media Sync issues still troubling you?
If Ancestry media sync issues still troubling you and the above solutions do not work out then might need to restore the last backup when your Ancestry sync worked. However, if nothing seems to work then you can always contact tech support and get instant help through our Live Chat Support service.
What is the process to get through a direct Live Chat?
Did you know that you can choose the direct Live Chat Support if you go through any Family Tree Maker 2019 sync issues? Yes, therefore if you want to resolve the syncing issues that you’re facing then you can just connect with us using the Live Chat service. We have well-trained and dedicated experts who are available 24/7 and they will surely provide you with the topmost solutions and give you the best guidance ever. However, you must first read through the recommended sync troubleshooting tips which will then prepare you for a Live Chat session.
To begin you would need to first go to the support.familytreemaker.com link. And now on the search field, you must enter ‘Sync’ and then press to return. After doing so you need to read the articles on ‘Sync Best Practices and Troubleshooting’.
Then alternatively, on the search field, you need to enter ‘Live Chat’ and then you must go to open the ‘Live Chat’ article. Nevertheless, right in this blog, you have a direct line where you can go straight to ‘Live Chat’ along with that you will find the timings when the desk is open for a Live Chat.
Learn to: Download a Family Tree from Ancestry.
FAQs
Q1. How can I create a backup in Family Tree Maker 2019?
- You need to start by opening Family Tree Maker and then select the tree that you want to back up. Next, click on the ‘File’ tab and then also click on ‘Backup’. After this, you will see a window where you can put your tree name then just select the folder to save your file.
Q2. What is the internet speed required for Family Tree Maker?
- Well, MacKiev says that 1 Mbps or faster than this is a good enough internet speed required to sync a tree with media.
Conclusion
After you have finished going through the instructions given above you should be over with the Ancestry media sync issues faced in your FTM 2019. However, if you still face any problems or you need further assistance with anything related then you can contact us at Family Tree Maker Support Live right away.
Furthermore, you can feel free to reach out to us at any time at the Family Tree Maker Support Number +1-888-257-3335. We provide highly skilled and efficient technicians and our services are available 24/7 therefore you can always connect with us at your own convenience.
