Do you need help to fix missing media and corrupt files in FTM 2019? If yes, then you will surely be glad to have come across this site as here we have provided you with just the solution you need. The instructions below will help fix up the missing media and corrupt files effectively. You should know that ‘Media Files’ are also an important element of the Family Tree Maker as they help to show the ‘Index’ picture. Along with that, the documents about the ‘Index and Media’ files on FTM 2017 can be in the format of .jpeg, .png, .pdf, etc. Moreover, if you would like to learn more about FTB Files then you can just click on this link.
Keep in mind that whenever your files are missing or corrupt from the source destination or computer then they will not show up on the tree. Instead, they will create an icon of a magnifying icon on the ‘Media’ tab of Family Tree Maker 2017.
Furthermore, when you click on these files then it says ‘File not found.’ Therefore before you move your media files from one folder to another you must be very careful. Besides you must always remember to mention the new directory in the FTM 2017 ‘Media’ tab in order to avoid these kinds of problems.
Learn How to Fix Missing Media and Corrupt Files in FTM 2019
Well, note that the ‘missing media tool and the corrupt media files’ are right under the ‘Media’ tab. This is where you will find all the media available as well as the related files in your family tree.
Alternatively, a folder is also created in your ‘Documents’ folder by default as FTM. Now right under this folder, you can easily file a media folder along with the names of your trees. Besides, you also can change and modify your media files from this same section.
So now, to prevent this kind of issue you would first need to remember to always do a full backup whenever your tree is in good shape. This is done so that in the future if you happen to face any problem, you can always restore your files by using this backup file. Also keep in mind that whenever you scan your computer for viruses using an anti-virus program, you should be careful before you choose to delete or move files to quarantine the scan result. This is because that particular file could be one of your m, media; too therefore remember to be cautious about it.
Well, you now know that the best way to keep your family tree without any issues is a full backup of your trees. In addition, also note that it is best if you choose to back up your trees whenever it is in good shape and try doing as frequently as you can. Kindly remember to make sure that when you do a backup you should also include ‘Media’ and ‘Citations.’
Conclusion
After you have followed the above-given steps as instructed then you should definitely be able to find the ‘Missing Media Tool’ and the ‘Corrupt Files’ in FTM 2019. Now if in case you face any sort of issues then you can always feel free to reach out to us at our Family Tree Support Number +1-888-257-3335 without having any second thoughts. We provide our customers with the best tech support who are efficient and highly trained to deal with all FTM-related issues and concerns. Besides if you want you could also connect with us directly via Live Chat Support and get instant help from our experts.
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