Learning to Create a TreeVault Account

We have created this content for those users who are searching the same to learn more about how to create a TreeVault account efficiently. Along with that, below we have discussed some of the most commonly asked ‘Frequently Asked Questions, therefore if you are interested then you will be happy to read through this page and know everything about a TreeVault account within the least time possible.

The Process of How to Create a TreeVault Account

Well, to begin with, the first thing you must do is simply create a TreeVault account and then you just need to activate the TreeVault account services in Family Tree Maker.

Kindly follow the instructions mentioned below to create your TreeVault Account:

1. You have two ways to choose from for creating a TreeVault account. Hence, the first thing you can do is click on the ‘get Account’ option on ‘step 2’ of the FTM registration wizard, which should appear when you open the application for the first time, right after the installation. However, if you do not do it then you can set up an account at any time by choosing ‘Connect to TreeVault Cloud Services’ from the given application menu and then you just need to click on the ‘Create Account; link in the dialogue that displays. Now remember that in both cases the ‘Create your TreeVault Account’ webpage will open in the default web browser. 2. Next, you should enter your information correctly in the given fields. Note that all fields are necessary such as your email address, should be the same as you first used when you purchased FTM 2019. Moreover, you can always choose to change your email address later on in the ‘TreeVault Account Manager’ section. 3. After doing so you just need to click on the ‘Create’ button to get started. 4. And now right in FTM 2019, you must click on the TreeVault icon that is on the ‘Main Toolbar’ or in the ‘TreeVault Cloud Services’ panel on the ‘Current Tree’ tab on the ‘Plan’ workspace, after which you just have to click on the ‘Login’ button. 4. Alternatively in the ‘TreeVault Login’ window, you will need to enter the email address and password which you entered in ‘Step 1’ and then just click on ‘Login.’ 5. Once the above steps are completed then your TreeVault account should be active and you should be logged in to your account and ready to create your Antenna tree.

What are the steps for resetting a TreeVault Account password?

In case you have forgotten your TreeVault account password you do not need to worry, as there are easy-to-follow steps mentioned below.

• In your Family Tree Maker 2019 program, you need to click on the ‘TreeVault’ icon on the ‘Main Toolbar’ or in the TreeVault Cloud Services section. It is on the ‘Current Tree’ tab right on the ‘Plan’ workspace and then you just got to click on ‘Login’.
• After that, right in the ‘TreeVault Login’ window, you must click on the ‘Forgot password?’ option that is on the right side of the password entry field.
• Next, you will need to enter your TreeVault account email address in the given fields and then click on the ‘Send Reset Email’ option.
• You now need to check your email inbox for an email containing the subject ‘TreeVault Cloud Services Recovery Link’ after which you just need to click on the custom link given in the email.
• Once you do that, you should see a ‘Change Password’ web page opening in your browser where you will need to enter your TreeVault account email address and then enter your new password (twice to confirm).
• Alternatively, click on the ‘Save password’ and you should be all set to start. Now you can go back to the TreeVault Login in Family Tree Maker 2019 and then log in by entering your TreeVault account email address and newly created password.

How to Manage a TreeVault Subscription?

There are two ways for you to access your TreeVault subscription information. This is where you also get to upgrade, cancel, or change your payment method. Well, the easiest and fastest way to manage your TreeVault subscription is simply within FTM 2019. You just need to click on the TreeVault icon that is near the left corner, and then you should select the ‘Manage TreeVault Account…’ option from the given menu and now click on the ‘Subscription’ button. In case for any reason you are not able to access your TreeVault subscription through Family Tree Maker 2019 then you should instead use the web browser.

Follow These Steps:

1. Firstly, to access your TreeVault subscription using the web browser instead of FTM 2019 you should click here in order to go to FastSpring Account Management.
2. After that, you will see a field where you need to enter your email address that is associated with your TreeVault account. Once you have entered your email address then you just need to click on the ‘Continue’
3. You will now receive an email containing the instructions to your account that you have entered in the given fields. Kindly check your email inbox to find the instructions provided.
4. Note that the email you receive contains a unique login link; you should click on it where it says ‘Click here to manage your orders’ (keep in mind the email that you received and not in this article).
5. Remember that when you click on that login link it will open your account in ‘FastSpring’. Now once you’re there you should click on the ‘Subscriptions’ button.
6. Finally, you should be able to see your current active subscription displayed on your screen. Also note that if you click on the ‘Manage’ button that is on the right side then you should see the options to ‘Update payment method’ and ‘Cancel Subscription’ just as shown in the image below.

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